Commonly observed problems and issues in most Hospitals – Part 4

Continuing the subject, many issues and problems have already been discussed.  Enumerating problems and issues could never be exhaustive in an environment like a hospital.  Being a demanding and critical operation, chances of slackness are also high. 

  • Pharmacy charging is not precisely correct.
  • Expiry date monitoring of stock is not available.
  • Location-wise stock availability is not efficient.
  • Details relevant to medicine costs, service charges, and room/bed charges are not available correctly causing incorrect billing to patients.  Consequently, patients do not get head-wise details of costs and charges.
  • Medicines, if not used by patients, are returned and sometimes credit to patients is not given or not added in stock.
  • Lab and radiology services do not have a streamlined workflow and approval mechanism.
  • Crediting consultants share in accounts and payments are not maintained in financial accounts with accuracy and in a timely manner.
  • Posting in respective account ledgers for revenue and expenses is not efficient.
  • Comparison of package costs and incurred expenses is not well monitored.
  • Non-availability of various statistics renders inadequate management and financial controls.
  • Business processes are largely paper-based causing insecure or improper storage of printed records.
  • Lack of comprehensive patient history with lab, radiology reports, and medicines dispensed to the patient (prescription), consultant notes, vitals etc.

Such anomalies and glitches with a high chance of erroneous data cannot be plugged in a manually worked environment.  A well-thought hospital management software i.e. Hospital.Partners is the right answer to overcome such situations.  This Hospital ERP gives full coverage to protect administrative and financial issues within the hospital.  The real-time integrated approach of this Hospital ERP has proven efficacy by placing itself with successful implementation in many hospitals in Pakistan.  This hospital software further extends benefits through a significant paperless approach. 

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