Commonly observed problems and issues in most Hospitals – Part 1

Hospital problems

In a typical hospital environment, there are various problems and issues, need to address those for a better-operated hospital.  It is not an easy task to bring disciple in hospital operations placing manual controls and most of the time such control meet to failure.  One of the purpose of having Hospital Management software or Hospital ERP is to have a well-disciplined and controlled environment without compromising in productivity.  HMS or Hospital ERP requires well thought and accordingly incorporated checks and controls software-wise.  Hospital.Partners, the Hospital Management software is positioned with well-thought checks and controls resulting successful implementations in many hospitals in Pakistan.  Below, we will briefly discuss some of the issues and problems faced in hospital operations.

Excess inventory of medicines or consumables is maintained involving more funds.

When maximum and minimum levels, re-order level and re-ordering quantity etc. are not maintained there is an increased chance that inventory is not maintained at the optimum level.

Few critical items especially and other items generally found out of stock.

Availability of medicines for patients must be available all the time.  The criticality of availability is increased in case of life saving drugs or critical items.  Therefore, there must be critical level in terms of quantity for such item and software must raise alarm when quantity reaches to that level.

Purchase order monitoring is inadequate.

Business processes reaching to a point where purchase order is to be generated, require to practice following workflow with approvals.  Such processes are largely missing.

Workflow for various approvals is not well maintained.

To maintain the legitimacy of various transactions related to procurement, internal issuance etc. it must be through defined authorities.  Observations in this respect depict that such authorities are not defined or if defined not practiced properly.  This is also not possible to enforce such legitimacy in manual working.

Hospital.Partners the Hospital ERP or Hospital Management software is embedded with such controls making this HMS a proven tool for better productivity and profitability.